Student information technology services

Purpose

The purpose of this policy is to establish University policies, guidelines, and procedures that apply to all students authorized to use Lynn University’s Information Technology Resources.

Policy

Understanding basics of campus computing is the key in helping you get connected with everything from student email, online registration, viewing grades, participating in online classes, keeping up with campus news, campus events, and more. Students are expected to comply with all University IT policies, including those policies set forth below.

I. Student Acceptable Use Policy

All computers attached to Lynn University’s network must have appropriate software running on their machine to ensure a secure environment for all users. Lynn University will provide the monitoring software to ensure compliance with this policy. The software will assist students in maintaining their computers in the manner prescribed by Lynn University. The software needed before granting access to the Lynn University network will include:

  1. Lynn University approved anti-virus software;
  2. The most current security patch for the operating system; and
  3. Other software as periodically deemed appropriate by Lynn University to ensure a safe and secure internet and intranet experience for all students.

II. Bandwidth Management

In an effort to secure and provide adequate network and Internet traffic Lynn University does manage, monitor, prioritize, and control bandwidth.

Student’s bandwidth is controlled and regulated by pooling the amount of bandwidth available and dividing equal amounts to each individual user. This provides a consistent experience and access to bandwidth by not allowing one individual or application to consume the available bandwidth.

III. Inappropriate Use of Computing & Information Technology Resources

Activities, including but not limited to the following, may result in revocation of network access without refund and possible University judicial action and/or criminal charges:

  1. Setting up a router, building a private network, bridge, switches, repeater, or hub;
  2. Setting up a wireless access point or wireless router;
  3. Setting up any type of information server;
  4. Knowingly allowing unauthorized users access to the Lynn University network;
  5. Attempting to damage or disrupt networking services;
  6. Hiding or modifying computer identifiers such as Mac addresses, IP addresses and computer names; and
  7. Splitting or sharing network drops (RJ 45 ports) between multiple devices.

IV. Social Networking

Lynn University students must be concerned with any behavior that might reflect badly on themselves, their families, and Lynn University. Such behavior includes any activities conducted online.

Students are not restricted from using any online social network site and/or digital platform. However, users must understand that any content they make public via online social networks or digital platforms (i.e., cell phones, smart phones, PDAs, etc.) is expected to follow acceptable social behaviors and also to comply with federal and state government laws and Lynn University policies, procedures, rules, and regulations, including the Student Code of Conduct. Examples of misconduct include, but are not limited to, derogatory language about any member of the Lynn University community; demeaning statements about or threats to any third party; and incriminating photos or statements depicting hazing, sexual harassment, vandalism, stalking, underage drinking, illegal drug use. Such inappropriate behavior may be subject to disciplinary action.

In addition, student should keep the following guidelines in mind when participating on social networking web sites:

  1. Before participating in any online community, students must understand that anything posted online is available to anyone in the world;
  2. Students should not post information, photos, or other items online that could reflect negatively on themselves, their family, their team, the athletics department, or Lynn University;
  3. Students should not post their home address, local address, phone number(s), birth date, or other personal information, as well as personal whereabouts or plans.
  4. Potential employers, internship supervisors, graduate program personnel, and scholarship committees now search these sites to screen candidates and applications.

Definitions

Computer and Information Technology Resources - are assigned computer accounts, email services, and the shared University network(s), which includes resources, staff and facilities operated by the University, whether owned, leased, used under license or by agreement, including, but not limited to: telephones (including Electronic Devices) and telephone equipment, voice mail, SMS, desktop laptop computers, mobile devices, hardware, software, networks, computing laboratories, databases, files, information, software licenses, computing-related contracts, network bandwidth, usernames, passwords, documentation, disks, CD-ROMs, DVDs, magnetic tapes, and other electronic media or storage devices. Email, chat, facsimiles, mail, any connection to the University's network(s) or use of any part of the University’s network(s) to access other networks, connections to the Internet that are intended to fulfill information processing and communications functions, communication services, hardware, including printers, scanners, facsimile machines, any off-campus computers and associated equipment provided for the purpose of University work or associated activities.

Mobile Device - any handheld or portable computing device including running an operating system optimized or designed for mobile computing. Any device running a full desktop version operating system is not included in this definition.

Procedures/Guidelines

Technology Support

The University provides support services to students of Lynn University. All student computers must meet a set of minimum technology requirements for supported use at the University.

The IT Department provides the following services to students:

  1. Troubleshoot network related issues;
  2. Troubleshoot University related application and email issues;
  3. Troubleshoot authentication issues;
  4. Repair Operating System issues; and
  5. Assist in contacting the manufacturer and give direction to possible issues. The IT Department does not provide the following services for students:
    1. Repairing Hardware issues;
    2. Installing computer and software for students; and
    3. Unpacking and setting up of computers, printers and other peripherals.

For more information about this Policy, please contact Information Technology.

Policy updated on: Oct. 24, 2018