HA 337

Rooms Division Management

Academic Year Semester Location Online
2017-2018 Fall, Spring Main campus No

Level: Undergraduate

Credits: 3

Lab Fee: None

Pre-requisites: None

A study of rooms division procedures, operations and management including identification and duties of the rooms division staff, guest relations, front office salesmanship, rooming procedures, housekeeping, security and night audit procedures. Case studies will be used throughout the course.